{"id":4596,"date":"2023-10-20T07:47:11","date_gmt":"2023-10-20T07:47:11","guid":{"rendered":"https:\/\/project840.shikshaforall.com\/?page_id=4596"},"modified":"2023-10-26T12:21:15","modified_gmt":"2023-10-26T12:21:15","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/project840.shikshaforall.com\/?page_id=4596","title":{"rendered":"Return Policy"},"content":{"rendered":"<style>\/*! elementor - v3.17.0 - 25-10-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/github.com\/drfuri\/demo-content\/raw\/main\/martfury\/media\/vender1.jpg\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n<style>\/*! elementor - v3.17.0 - 25-10-2023 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}<\/style>\n<h5>Return Policy<\/h5>\n<p>The Easy Return Process<br \/>Return request must be raised within 5 days, after receipt or order. But the&nbsp;cost of return of the product to our warehouse in India to be borne by the customer.<br \/>email us at&nbsp;hello@itsluxe.in<br \/>We will arrange a pick up from your place at a mutually decided time.<br \/>If you choose to self-ship the item, dispatch it within 48 hours of raising the&nbsp;return request.<br \/>On receipt of the returned item, it goes through a quality check. If the item is&nbsp;damage-free, we will initiate the refund process within 48 hours.<\/p>\n<p><h5>Terms &amp; Conditions<\/h5>\n<p>Return the item within 5 days of the receipt.<br \/>Return in the same condition in which it was delivered to you.<br \/>Do not use, wash, alter\/tamper or soil the rug.<br \/>A damaged item will not be eligible for return.<br \/>Item must have the original packing, labels and tags intact. Altered and&nbsp;illegible serial number will also void return.<br \/>We will initiate the refund or replacement once the item passes through&nbsp;quality inspection.<br \/>In case you receive a damaged\/defective item, notify us within 48 hours of&nbsp;receipt. We might request you to share the picture of the rug at&nbsp;hello@itsluxe.in. We<br \/>will replace it without any cost after examining the returned items.<br \/>India: &amp;quot;5 Days Hassle-Free Return&amp;quot; is valid for purchase within India only.<br \/>Not applicable for Custom Rug and On Order Rug (rugs that we make but are currently not available in the company\u2019s stock, hence would be made specifically for<br \/>you).<br \/>All costs pertaining to return of the product will be borne by the customer.<\/p>\n<p><h5>FAQs<\/h5>\n<p>I did not receive an email after initiating a return?<br \/>WhatsApp us or email us to re-request a copy of the email. We will resend it on your&nbsp;registered email address.<\/p>\n<p>How do I know if an item is eligible for a return?<br \/>An item is eligible for return within 5 days of the receipt date of your order. It must&nbsp;be returned in the same condition in which it was delivered to you<\/p>\n<p>After how many days can I return an item?<br \/>You can return the item within 5 days of the receipt.<\/p>\n<p>I am an international customer, does this policy apply to me?<br \/>Yes, 5 days hassle-free return policy is valid for international customers also. But&nbsp;the cost of return of the product to our warehouse in India to be borne by the<br \/>customer.<\/p>\n<p>When can I cancel my order?<br \/>You can cancel your order online before the shipment of the product from our warehouse is initiated. However, an order cannot be cancelled once the shipment&nbsp;has been made.<br \/>Also, cancellation of Custom Rug or On Order Rug (rugs that we make but are&nbsp;currently not available in the company\u2019s stock, hence would be made specifically for you)&nbsp;will have to be done online within 24 hours of confirmation of sales. Post that&nbsp;neither cancellation nor return would be applicable.<\/p>\n<p>I still have a question that you did not answer?<br \/>We are here to help. Contact our customer service team via email at<br \/>\u2013&nbsp;hello@itsluxe.in.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Return Policy The Easy Return ProcessReturn request must be raised within 5 days, after receipt or order. But the&nbsp;cost of return of the product to our warehouse in India to be borne by the customer.email us at&nbsp;hello@itsluxe.inWe will arrange a pick up from your place at a mutually decided time.If you choose to self-ship the&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-full-width.php","meta":{"footnotes":""},"class_list":["post-4596","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/project840.shikshaforall.com\/index.php?rest_route=\/wp\/v2\/pages\/4596","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/project840.shikshaforall.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/project840.shikshaforall.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/project840.shikshaforall.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/project840.shikshaforall.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4596"}],"version-history":[{"count":13,"href":"https:\/\/project840.shikshaforall.com\/index.php?rest_route=\/wp\/v2\/pages\/4596\/revisions"}],"predecessor-version":[{"id":4797,"href":"https:\/\/project840.shikshaforall.com\/index.php?rest_route=\/wp\/v2\/pages\/4596\/revisions\/4797"}],"wp:attachment":[{"href":"https:\/\/project840.shikshaforall.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4596"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}